FAQs

How do I install weight-mate?

Download the app from the Apple Store or from the Google Play store

How do I get started?

Open up the app. Watch the short video at start up for an overview. Next, fill in your details at each screen.

How much is it to use?

It's free!

How is weight-mate different than other “weight-loss apps”

Because weight-mate has been developed with safefood's leading nutritionists,you'll benefit from the most proven ways to eat right and lose weight. Inside you'll find everything you need to achieve your goals, whether it's saying "no" to that chocolate bar or saying "yes" to getting up off the couch. You can plan your meals with the food diary, track your calories, set weight and activity goals and connect with friends to offer words of encouragement and organise group activities.

How do safefood calculate my weight goal?

Research studies show that even a weight loss of 10% of your body weight can result in real improvements to your health. If you are overweight this is the default weight loss goal we set. The rate of weight loss we suggest is 1-2 lbs (0.5 - 1kg) per week.

How do I swap a meal? (iOS)

​How do I swap a meal? (Android)

How do I reset my data? (iOS)

How do I reset my data? (Android) 

Where can I get help using weight-mate?

Please contact us at support@safefood.eu if you are having any problems.